Knowing the Niaga call center or cimb Niaga is indeed very important for the community because it will be very helpful if there is a problem. To fuckthecall center itself can be done quite easily. It’s just that not all people know how to do it, especially if it’s the first time.
As we already know, Cimb Niaga itself became one of the national private banks where it was originally named Niaga. The existence of this private bank was also chosen by the public because of a number of benefits that will be obtained by customers in it. Not only that, the services and facilities in it are also quite complete.
Not only that, various kinds of services and facilities based on information technology have been utilized by this bank since it was built. In addition, this niaga also turned out to be the first bank toprovide services to the general public in the form of ATM machines in Indonesia.
In 1991, this bank turned out to be a bank where providing services to its customers in the form of online services. The service was also included with the Niaga call center where the existence of Customer service is easier to contact anytime and anywhere by customers to provide satisfaction.
Cimb Niaga is also listed on the Jakarta Stock Exchange and Surabaya Stock Exchange. As for the achievements possessed by this Bank, it is able to make it into the category of the largest bank in Indonesia. The position turned out to be based on the assets of the company concerned.
Getting to Know More About CIMB Niaga Bank
Before you knowhow to contact the Niaga call center, it is very important to know more about the largest private bank in Indonesia. CIMB Niaga itself is included in the fourth largest bank class in the country. As for when viewed from the side of the assets owned. The majority of its shares are owned by CIMB Group.
The main business or product offered by this company is business capital credit and home ownership. This is what makes Niaga listed as a bank with the third largest provider of home ownership loans in the country. In addition, various programs and services are offered to attract more customers.
In 1976, launched a professional credit program where this is a type of loan for professionals such as technical experts, doctors and others. In 1981-1982 it has implemented an online banking system and branch office network system. 3 years later, formed a network of business units for the exchange of official foreign va luta and has been launched in several branch offices.
Furthermore, in 1987, CIMB turned out to be the first banking company to offer services to its customers in the form of ATM machines in Indonesia. In June 1989, the bank offered its first share offer to become an open company. It was not until May 2008, officially changed its name to CIMB Niaga Bank.
Call Center Niaga uto make a Complaint
Every one of us who use banking services, of course, will sometimes find problems instead, such as problems with services that have been offered before. To overcome this problem, indeed we need the existence of a call center from the company concerned to make it easier to overcome the problem.
At first, this call center itself turned out to offer toll-free services as one of the best services for customers. Unfortunately, the service is nolonger available. But there is no need to worry because you can still contact them easily via smartphone easily and quickly.
For those of you who have problems, bisa immediately make a complaint by calling the number 14041 which is the official Commerce call center . Through that service, customers can solvebanking problems that are happening to you. As for various kinds of problems that can be reported to the customer service or call center, including
- Loss of credit card you have
- Forgetting credit or debit card pins
- Lost passbook
- Credit and debit card blocking process
- And other issues related to the services and facilities offered.
Not only that, part of this call center will also be on standby for 24 hours. This way it will make you comfortable in making complaints anytime and anywhere. In addition to the Niaga call center, you can also send an email to 14041@cimb Niaga.co.id for more information.
How is the Complaint Procedure di Bank Cimb Niaga
Do you know not the commercial call center number? For those of you who don’t know how the complaint procedure to this bank is actually very easy to do. It’s just that most people are still confused to do it. In order not to be mistaken, here is the procedure for submitting a complaint to this bank.
To submit a complaint to the Commercial bank can be done by directly contacting the relevant call center number. When you are connected, you can immediately convey what complaints or problems are being faced. Make sure when conveying information as well as possible so that they can understand the problem and provide the best solution.
In addition to through this number, there are other alternatives that can help customers to submit complaints such as through sosial media that they have, namely:
- Facebook: CIMB Business
- Twitter : @cimbCommerce
- Instagram: @cimb_Niaga
- Website: cimbNiaga.co.id
As for some documents where it must be prepared in advance before deciding to contact the Commerce call center such as identity, chronology of complaints, data or supporting documents (such as proof of transaction, rebuttal form or others) and phone numbers from the complainants.
Advantages of Cimb Niaga Bank
Do you know how to contact the call center of this bank? You also have to know what are the advantages of the bank.
- Have a complete product
The first advantage of being a customer in Niaga is that there are complete products including Xtra, Hypermart Savers, AirAsia Savers, On Account and many more. With the existence of a complete product, it can be adjusted to the needs of prospective customers.
- Have a responsive and communicative call center section
For those of you who want to make complaints about various problems such as losing a credit or debit card, forgetting pins to the loss of savings, you don’t need to worry because they have a responsive and communicative call center so that they can be relied on easily.
- Scattered in various major cities
Being a customer at this bank is no longer difficult to do because there are branches available in almost all major cities in Indonesia. In this way, it makes it easier for you to get services and products according to your needs.
Cimb Niaga is one of the largest private banks in Indonesia that offers a variety of the best services and facilities for its customers. If there are complaints or problems, the Niaga call center is reliable.